First Tier Painting ("we", "us") is a painting contractor based in Worcester, Massachusetts. This policy explains what information we collect through firsttierpainting.com and when you contact us, and how we use it.
Information we collect
Information you give us. When you request an estimate or contact us, we may receive:
- Your name, phone number and email address
- Your ZIP code and the address of the job
- The services you need, your timeline and how you prefer to be contacted
- Project details and any photos you send us
Information collected automatically. Like most websites, our hosting provider records technical data such as your IP address, browser type, the pages you visit and the date and time of your visit.
Information stored in your browser. Our estimate form saves the time of your last request in your browser, so we can block duplicate and automated submissions. It stays on your device.
How we use it
- To answer your request and prepare your estimate
- To schedule visits and do the work you hire us for
- To send updates, invoices and follow-up messages about your project
- To confirm that your address is in our service area
- To protect our website from spam and misuse
- To measure and improve our website and advertising
Calls and text messages
If you give us your phone number, you agree that we may call or text you about your estimate and project. Message frequency varies. Message and data rates may apply. Your consent is not a condition of buying our services.
Reply STOP to any text to stop receiving messages, or HELP for help. You can also contact us using the details below.
We do not sell your mobile number or share it with third parties or affiliates for their marketing purposes.
How long we keep it
We keep your information for as long as we need it to answer you, complete your project, stay in touch about future work and meet legal, tax and accounting requirements. When we no longer need it, we delete it or make it anonymous.
Security
Our website uses encrypted connections (HTTPS), and we take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send payment card numbers or other sensitive data through our form.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. We will respond within a reasonable time, and we may keep information the law requires us to retain. Depending on where you live, you may have other rights under state law.
Children
Our website and services are meant for adults. We do not knowingly collect information from children under 13. If you believe a child sent us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.
Contact us
Questions or requests about your information? Reach us here:
First Tier Painting
Worcester, MA 01607
Phone and text: (407) 305-1727
Email: firsttierpainting.com@firsttierpainting.com